Shipping policy

VARESQUE SHIPPING POLICY

FREE STANDARD SHIPPING

VARESQUE offers FREE Standard Shipping on all orders to our currently supported destinations. No minimum purchase is required.

ORDER PROCESSING

Most orders are processed within 1–2 business days, excluding weekends and public holidays.

Orders placed on weekends or public holidays will begin processing on the next business day.

Certain products may require additional preparation or processing time. Where applicable, additional processing information will be stated on the product page.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

ESTIMATED DELIVERY

Our estimated standard delivery times include both order processing and shipping transit.

United States: approximately 8–17 business days

United Kingdom: approximately 8–17 business days

Australia: approximately 8–17 business days

Canada: approximately 8–17 business days

These estimated delivery times include the standard 1–2 business days of order processing and approximately 7–15 business days of shipping transit.

Delivery estimates are calculated in business days, excluding weekends and public holidays, and are not guaranteed delivery dates.

Delivery may occasionally take longer due to carrier delays, customs clearance, severe weather, public holidays, high-volume periods, or other circumstances outside our reasonable control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

ORDER TRACKING

Once tracking information becomes available, you can follow your shipment using the tracking information provided in your shipping confirmation email or through your VARESQUE order status page.

Please allow some time after shipment for tracking information to become active.

MULTIPLE PACKAGES

Orders containing multiple items may occasionally be fulfilled and shipped separately.

If your order is divided into multiple shipments, your items may arrive at different times, and you may receive separate tracking information for each package.

There is no additional shipping charge to you for orders shipped in multiple packages.

INTERNATIONAL ORDERS & CUSTOMS

Orders may be fulfilled and shipped from international distribution facilities, including locations in China.

International shipments may be subject to customs clearance, import regulations, and other requirements in the destination country.

Where duties, taxes, customs fees, or other import charges apply and are not collected at checkout, they may be the responsibility of the recipient unless otherwise required by applicable law.

Any applicable shipping charges will be clearly displayed at checkout before an order is completed.

Customs processing may also affect estimated delivery times.

INCORRECT SHIPPING ADDRESS

Please review your shipping information carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible at support@varesque.com.

We will make reasonable efforts to assist with address corrections. However, once an order has entered processing or has shipped, we may be unable to change or redirect the delivery address.

Customers are responsible for providing accurate and complete shipping information. Delivery issues resulting from incorrect or incomplete information will be reviewed on a case-by-case basis, subject to applicable consumer protection laws.

LOST, DELAYED OR MISSING PACKAGES

If your tracking information shows an unusual delay or you believe your package has been lost, please contact us at support@varesque.com and include your order number.

We will investigate the shipment with our fulfillment and shipping partners and assist you with the appropriate next steps.

If tracking shows that a package has been delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, building management, or the carrier where appropriate.

If you are still unable to locate your package, contact our customer support team so we can investigate further.

Where an order is confirmed lost or undelivered, we will work toward an appropriate resolution in accordance with our Refund Policy and applicable consumer protection laws.